Privacy Policy
Last updated: November 03, 2025
1. Data Controller
Solved ("we", "us", "our") is the data controller for the personal data processed through this website. We are committed to protecting your privacy and ensuring transparency about our data practices.
2. Data We Collect
When you create an account and use our services, we collect the following types of personal data:
2.1 Account Information
- Email Address: Required for account creation, password reset functionality, and important account communications
- Username: Your chosen display name on the platform
- Password: Stored as a secure hash for account authentication
2.2 Profile and Preferences
- Performance Statistics: Personal best times, averages, and global average (PB Single, PB Ao5, PB Ao12, PB Ao100, PR Single, PR Ao5, Global Average)
- Color Preferences: Your preferred cube color scheme for visual displays
- Premium Status: Information about premium subscription status and expiry date
2.3 Learning Progress Data
- Algorithm Knowledge: Which speedcubing algorithms you've marked as known or are learning
- Daily Puzzle Progress: Your completion status and performance on daily challenges
- Streak and Score Data: Your daily puzzle streak counts and accumulated scores
- Daily Puzzle Bonuses: Bonus points earned for completing weekly or monthly challenges
- Beginner Tutorial Progress: Your progress through tutorial steps and current position
2.4 User-Generated Content
- Cube Reconstructions: Scrambles, solutions, titles, and timing data for solves you choose to save
- Custom Sticker Configurations: Your preferred cube visualization settings
2.5 Technical Data
- Session Data: Login status and session management for website functionality
- Usage Analytics: Aggregated, anonymized usage patterns to improve the platform
3. Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Contract Performance (Art. 6(1)(b) GDPR): Processing necessary to provide our speedcubing platform services
- Legitimate Interest (Art. 6(1)(f) GDPR): Platform improvement, security, and providing personalized learning experiences
- Consent (Art. 6(1)(a) GDPR): For optional features like performance statistics tracking and premium features
4. How We Use Your Data
We use your personal data for the following purposes:
- Account Management: Creating and managing your user account
- Authentication: Secure login and password reset functionality
- Platform Features: Providing algorithm learning tools, daily puzzles, and progress tracking
- Personalization: Customizing your experience based on your preferences and progress
- Communication: Sending account-related notifications and password reset emails
- Platform Improvement: Analyzing usage patterns to enhance our services (in aggregated, anonymized form)
- Security: Protecting against unauthorized access and abuse
5. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Active Accounts: Data is retained while your account is active and you continue to use our services
- Inactive Accounts: We do not automatically delete inactive accounts. Your data remains until you choose to delete your account
- Account Deletion: When you delete your account, all personal data is permanently and immediately removed from our servers
- Legal Requirements: No data is retained after account deletion unless specifically required by applicable law
6. Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data:
6.1 Access Rights
- Right to Access: Request a copy of your personal data
- Right to Portability: Receive your data in a structured, machine-readable format
6.2 Control Rights
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Limit how we process your data
Easy Account Management
You can exercise most of these rights directly through your account:
- Update Information: Edit your profile data anytime
- Download Data: Export your algorithm knowledge and progress
- Delete Account: Permanently delete your account and all data
How to Exercise Your Rights: Contact us using the information in Section 10, or use the self-service options in your account settings.
8. Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties, except in the following limited circumstances:
- Service Providers: Trusted partners who help us operate the platform (hosting, security)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger or acquisition (with privacy protections)
Anonymous Data: We may share aggregated, anonymized statistics about platform usage for research or partnership purposes.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: All data transmissions are encrypted using HTTPS/TLS
- Password Security: Passwords are hashed using industry-standard algorithms
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: Security patches and updates are applied promptly
- Data Minimization: We collect only the data necessary for platform functionality
10. Contact Information
For questions about this privacy policy or to exercise your data protection rights, please contact us:
Data Protection Inquiries
Email: privacy@solved.no
Discord: Join our community server
Response Time: Within 30 days as required by GDPR
Your Rights Include
- Request access to your data
- Correct inaccurate information
- Delete your account and data
- Export your data
- File a complaint with your supervisory authority
Changes to This Policy
We may update this privacy policy occasionally. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Effective: November 03, 2025
GDPR Compliant